Cookie Policy

Last updated: 15 January 2026

1. Introduction

This Cookie Policy explains how ROJA ("we," "our," or "us") uses cookies and similar tracking technologies on our rental property platform. This policy should be read in conjunction with our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners. Cookies allow websites to recognize your device and remember information about your visit.

We use both "session cookies" (which expire when you close your browser) and "persistent cookies" (which remain on your device until deleted or expired).

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the Platform to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt-out of these cookies.

  • Authentication Cookies: Remember your login status
  • Security Cookies: Protect against fraudulent activity
  • Session Cookies: Maintain your session while browsing

3.2 Functional Cookies

These cookies allow the Platform to remember choices you make and provide enhanced, personalized features.

  • Preference Cookies: Remember your language and region settings
  • User Interface Cookies: Remember your display preferences
  • Search History Cookies: Remember your recent searches

3.3 Analytics Cookies

These cookies help us understand how visitors interact with our Platform by collecting and reporting information anonymously.

  • Performance Cookies: Track page views and user interactions
  • Error Tracking Cookies: Help us identify and fix technical issues

3.4 Marketing Cookies

These cookies are used to deliver advertisements and track campaign effectiveness. They may be set by us or by third-party advertising partners.

  • Advertising Cookies: Deliver relevant advertisements
  • Tracking Cookies: Measure campaign performance

4. Third-Party Cookies

We may use third-party services that set cookies on your device. These include:

  • Analytics Providers: Google Analytics and similar services
  • Payment Processors: Cookies related to payment processing
  • Social Media Platforms: Cookies from social media integration
  • Advertising Networks: Cookies from advertising partners

These third parties have their own privacy policies and cookie practices. We encourage you to review their policies.

5. How We Use Cookies

We use cookies for the following purposes:

  • To enable essential Platform functionality
  • To remember your preferences and settings
  • To authenticate your identity
  • To analyze Platform usage and improve our services
  • To personalize your experience
  • To deliver relevant advertisements
  • To ensure Platform security

6. Managing Cookies

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Set your browser to notify you when cookies are set

However, blocking or deleting cookies may impact your ability to use certain features of the Platform.

6.2 Platform Cookie Settings

You can manage your cookie preferences through our Platform settings. However, essential cookies cannot be disabled as they are necessary for the Platform to function.

7. Other Tracking Technologies

In addition to cookies, we may use other tracking technologies, including:

  • Web Beacons: Small images embedded in web pages or emails
  • Local Storage: Data stored locally in your browser
  • Session Storage: Temporary data stored during your session
  • Pixel Tags: Used to track email open rates

8. Compliance with Zimbabwean Law

Our use of cookies complies with applicable laws in Zimbabwe, including the Cyber and Data Protection Act. We respect your privacy choices and provide transparency about our cookie practices.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

ROJA

Email: privacy@roja.co.zw

Phone: +263 (0) 24 2 XXX XXX

Address: Harare, Zimbabwe